Pro+ PARCS Software – Installation Manual


Table of Contents

 Click here to expand...

Overview


Note:

The iParc Pro + Greece 11 release is supported on Windows Server 2019 with Microsoft SQL 2019. If you are running Windows Server 2016, you can install the new Greece 11 software system or system updates. However, to avoid difficulties when the earlier versions expire, if you are running Windows Server 2012 R2 with Microsoft SQL 2012, you should run new installs of Windows Server 2019 with Microsoft SQL 2019 followed by the iParc Pro+ PARCS software installation, as detailed in this document.

This Pro+ PARCS Software Installation Manual will guide you through the complete Pro+ installation process. The manual covers the installation of the Pro+ Server and SQL Server and associated software: it does not cover the installation of OPUS devices or other parking equipment. Refer to the individual online documentation for those devices when installing supporting parking equipment.

This Installation Manual covers the installation and configuration of Windows Server 2019 OS, Microsoft SQL Server 2019, server and device certificates, and the Pro+ software and components. Instructions for both standalone and domain environments are included in the manual, as described below:

Installation Process – Standalone Environment

Follow these steps to install the iParc Pro+ PARCS Management Software in a standalone environment, where the Application Server and SQL Server are independent. Each step is further detailed in the individual sections.

1. Install Windows Server 2019 OS software on both the Application Server and SQL Server. Refer to the section Windows Server Installation below for further details.

2. Configure both the Application and SQL Servers. Refer to the section Windows Server Configuration below for further details.

3. Add users to the servers. The same users should be added to both Application and SQL Servers. Refer to the section Adding Users to the Local Machine below for further details.

4. Add server roles and features on both Application and SQL Servers. Refer to the section Adding Server Roles and Features below for further details.

5. Install SQL Server 2019 software on the SQL Server. Refer to the section Installing SQL Server below for further details.

6. Set local security policy on both the Application and SQL Servers. Refer to the section Setting Local Security Policy below for further details.

7. Install iParc Pro+ PARCS software on the Application Server. Refer to the section iParc Pro+ PARCS Software Installation below for further details.

8. Create server certificates on the Application Server. Refer to the section Certificate Creation below for further details.

9. Activate the iParc Pro+ PARCS software on the Application Server. Refer to the section Software Activation below for further details.

10. Configure the initial settings for the Pro+ and OPUSCharge UI's on the Application Server. Refer to the section Software Configuration below for further details.

11. Configure initial settings for Notifications. Refer to the section Notification Configuration below for further details.

Note:

The basic iParc Pro+ PARCS software is ready for use at this time.

12. Install any optional components or additional software required by the facility. Refer to the sections Optional Configuration and Optional Software below for further details.

Installation Process – Domain Environment

Follow these steps to install Pro+ in a domain environment, where the Application Server and SQL Server are part of a larger domain. Each step is further detailed in the individual sections.

1. Install Windows Server 2019 software on both the Application Server and SQL Server. Refer to the section Windows Server Installation below for further details.

2. Configure both the Application and SQL Servers. Refer to the section Windows Server Configuration below for further details.

3. Create a domain controller on the Application Server. Refer to the section Creating a Domain Controller below for further details.

4. Join the domain on the SQL Server or Application Server per the following guidelines. Refer to the section Joining a Domain Controller below for further details.

  • SQL Server only (when the Application Server is the domain controller).
  • Both SQL and Application servers (when there is a pre-existing domain controller on the network).

5. Add users to the domain on the Application Server. Domain users will be usable on all servers on the domain. Refer to the section Adding Users to a Domain below for further details.

6. Add server roles and features on both Application and SQL Servers. Refer to the section Adding Server Roles and Features below for further details.

7. Install SQL Server 2019 software on the SQL Server. Refer to the section Installing SQL Server below for further details.

8. Set domain security rights on the Application server. Refer to the section Setting Domain Security Rights below for further details.

9. Install iParc Pro+ PARCS software on the Application Server. Refer to the section iParc Pro+ PARCS Software Installation below for further details.

10. Create server certificates on the Application Server. Refer to the section Certificate Creation below for further details.

11. Activate the iParc Pro+ PARCS software on the Application Server. Refer to the section Software Activation below for further details.

12. Configure the initial settings for the Pro+ and OPUSCharge UI's on the Application Server. Refer to the section Software Configuration below for further details.

13. Configure initial settings for Notifications. Refer to the section Notification Configuration below for further details.

Note:

The basic iParc Pro+ PARCS software is ready for use at this time.

14. Install any optional components or additional software required by the facility. Refer to the sections Optional Configuration and Optional Software below for further details.


Windows Server Installation 


Follow these steps to install the the Windows Server 2019 OS:

Note:

Prior to the installation of the Windows Server 2019 OS, finish setting up the hardware in the server including any RAID controllers and drives.

1. Power UP the Windows Server.

2. Insert the Windows Server software disc into the disc drive.

3. Restart the server to initiate the boot-to-disc process.

4. Select the proper Language, Time and Currency Format, and Keyboard Input Method. Click Next to continue.

5. Click Install Now to begin the Windows Server software installation. Windows will load the Setup utility.

6. Enter the Product Key. (Press the keyboard icon if an on-screen keyboard is needed.) Click Next after the Product Key has been entered.

7. Click the checkbox to Accept the License Terms and click Next.

8. Choose Custom Install. The Custom Install message box is displayed.

9. Select the installation drive for the Windows Server software.

Note:

If no drives appear, please verify the RAID configuration.

10. Press Next to start the Windows Server software installation. Windows will copy the necessary files from the installation drive to the hard drive and install the appropriate features and updates. A Confirmation message box is displayed.

AMI Tip!

The Windows Server will reboot multiple times during the installation process. Allow Windows to complete the server installation before making any changes to the server.

11. Create a password for the built-in Administrator account (see figure at right). Record the password in a safe place for future use.

12. Press Ctrl+Alt+Del to sign into the Windows Server. Use the password created in the Step 11 and press Enter or the Arrow  icon.

13. Click No if the Network Search Query Screen prompts “...find PCs, devices, and content on this network" (see figure at right).

The Server Manager Dashboard loads by default on Windows startup. The dashboard allows you to navigate to servers, services and roles.

Windows Server – Create the Administrator Password.

Windows Server – Network Search Query Screen.

Windows Server Configuration 


 In the |Quick Start| section of the Server Manager Dashboard, click 1. Configure this local server. The Server Manager Dashboard displays the local server configuration.

Verify the Local Server menu is displayed by clicking the Local Server tab in the upper-left corner of the Server Manager Dashboard. Instructions in the following sections are performed from the Local Server menu.

Changing the Computer Name

1. Click the current Computer Name of the server. Enter a description of the computer in the Computer description field (optional).

2. Click Change to change the server name.

3. Enter the new server name into the Computer Name field and click OK. A pop-up message box alerts you that the server needs to be restarted to apply the change.

4. Press OK. The System Properties window now alerts you that changes will take effect after you restart the computer.

AMI Tip!

When naming the PC, do not use non-standard characters (^ [ ] ” : ; | < > + = , ? * _ ).

5. Click Close to exit the System Properties window and select Restart Later.

Disabling UAC

1. Click the Windows Start  icon and select the CONTROL PANEL tile.

2. Click the User Accounts category, followed by the |User Accounts| sub-section.

3. In the |Make Changes to User Accounts| sub-section, click Change User Account Control settings.

4. Slide the Notify bar so it is nearest Never Notify.

5. Click OK.


Setting the Time Zone

1. In the Local Server Properties window, click the current Time Zone setting.

2. Click Change time zone… The Internet Time Settings configuration screen is displayed.

3. Click the Time Zone drop-list and select the proper time zone for the server. Click OK.

4. Click Change date and time The Date and Time configuration screen is displayed.

5. Use the Date field to select the day, month, and year. Use the Time field to adjust the current time. Click OK when finished.

6. Click the Internet Time tab.

7. Click Change settings... and uncheck the Synchronize with an Internet time server checkbox.

8. Click OK to close the Internet Time Settings window.

9. Click OK to close the Date and Time window.

Configuring the Network Interface

Note:

Consult with the facility Network Administrator to get the IP address and DNS settings for the site.

1. Click the current Ethernet setting. A list of network connections is displayed.

2. Double-click the Ethernet connection. The Ethernet status window is displayed.

3. Click Properties.

4. In the Ethernet Properties window, click the box beside Internet Protocol Version 6 (TCP/IPv6) to disable IPv6.

5. Double-click Internet Protocol Version 4 (TCP/IPv4) to enter the properties for IPv4.

6. Click the Use the following IP address: radio button. This option sets the IP address so that it is an unchanging, static address.

7. Enter the IP address: of the server, the Subnet mask: of the network, and the IP address of the Default gateway:.

8. Click the Use the following DNS server address: radio button and type in the IP address of the DNS server in the Preferred DNS server: field. Type in a secondary IP address in the Alternate DNS server: field, if necessary.

9. Click OK to save the new Ethernet network interface configuration. Click OK once more to confirm the Ethernet Properties changes.

10. Click Close to close the Ethernet Status window.

Installing Windows Updates

1. In the Local Server Properties window, click Not Configured from the Windows Update field.

2. Click Turn on automatic updates to automatically update Windows Server.

3. Windows displays how many Important updates are available, as well as how many Optional updates are available. Click the Important updates text and click Install.

AMI Tip!

If no internet connection is established, verify the DNS server is configured and the Ethernet properties are set correctly.

Pending Windows updates are downloaded to the computer. Windows prompts for a system restart once all updates have finished downloading.

4. Click Restart Now to install the updates and restart Windows.

5. After the server has restarted, navigate back to the Local Server Properties window.

6. Click Install updates automatically using Windows Update.

7. Click Check for Updates, select the updates, and click Install.

8. Repeat Steps 6 and 7 until no available updates remain.

Network Interface – Date and Time Screen.

Creating a Domain Controller 


Note:

Before creating the domain controller, the computer must have static IP addresses set for all physical network adapters.

Renaming the Administrator Account

1. Click the Windows Start  icon and select Control Panel.

2. Select the System and Security category.

3. Select Administrative Tools.

4. Double-click Computer Management. The Computer Management screen appears.

5. Expand the Local Users and Groups folder.

6. Click on the Users folder. A list of users appears.

7. Right-click the Administrator user and select Rename from the pop-up sub-menu.

8. Enter AMIAdmin as the new Administrator user name.

9. Right-click the AMIAdmin user name and select Properties.

10. Change the Full Name to AMIAdmin. Click OK to save the changes.

11. Reboot the server and login as the AMIAdmin user.



Setting the User Policy

A password is required for the Administrative user to configure the domain controller. Set a strong password for the user and make sure to set the user’s policy to require a password.

Note:

A strong password must be seven or more characters in length. The password must also meet three of the four following requirements: at least one uppercase character, at least one lowercase character, at least one number, and one non-alphabetic character (!, $, #, %, etc.). A password cannot contain all or part of the user name.

1. Click the Windows Start  icon.

2. Type CMD and press Enter.

3. Right-click the Command Prompt program and select Run as Administrator in the pop-up sub-menu.

4. Enter net user AMIAdmin/passwordreq:yes and press Enter. If the command is successful, a return message is displayed: “The command completed successfully.”

Upgrading a Server to a Domain Controller

Follow these steps to upgrade a server to a domain controller:

1. Click the Server Manager icon on the task bar.

2. Click Manage in the top-right corner of Server Manager and select Add Roles and Features.

3. Click Next on the Before You Begin pop-up screen.

4. Allow the default selection on the Installation Type menu and click Next.

5. Allow the default Destination Server and click Next.

6. Check the Active Directory Domain Services checkbox. A pop-up message box confirms the installation of additional required features.

7. Click Add Features to confirm the installation of the required features.

8. Click Next. The Select Features screen is displayed.

9. Click Next on the Select Features screen. The Active Directory Domain Services screen is displayed.

10. The Active Directory Domain Services page provides a description of ADDS (Active Directory Domain Services). Read the description to learn the purpose of ADDS and click Next when finished.

11. Review the features to be installed, and click Install to start the ADDS installation.

12. Early in the installation, a pop-up notification informs you that the Installation Wizard is safe to close.

13. Close the Installation Wizard.

14. Verify the feature installation has completed by clicking the Notification icon. The current installation status is displayed.

15. Once the Post-Deployment Configuration notification is displayed, click Promote this server to a domain controller.

16. Click the radio button beside Add a new forest.

17. Name the domain controller by entering a name in the Root Domain Name field. The name must be a Fully Qualified Domain Name and must be unique to the network.

AMI Tip!

When naming the domain controller, use '.Local' as the extension, unless the end-user plans to host the iParc Pro+ PARCS system externally. The '.Local' extension is more secure and less apt to cause conflicts on an intranet.

18. Select the functional levels for both Forest and Domain settings. Select the version of Windows Server used by both the Pro+ and SQL Servers from the drop-list.

19. Leave the domain controller capabilities defaults, enter the DSRM password, and confirm the password entry.

20. Click Next.

21. A pop-up notification is displayed: “A delegation for this DNS server cannot be created...” Click Next.

22. Verify the NetBIOS name and click Next.

23. Leave the default folder paths and click Next.

24. Review the Domain Services install and click Next if all information is correct.

25. Scroll to the bottom of the View results window. Verify that all prerequisites have passed.

26. Click Install to begin the installation. The Installation Wizard will automatically reboot the server. Remember to save any important work before the server reboots.

27. After the server has rebooted and the Server Manager Dashboard has loaded, the ADDS and DNS roles appear under the ROLES AND SERVER GROUPS section.

Domain Controller – Directory Domain Service Screen.

Domain Controller – ADDS Screen.

Adding Users to a Domain 


In addition to the AMIAdmin user, one other user must be added to the domain hosting the iParc Pro+ PARCS software and SQL Server. The roles of all users are listed below:

UserRole
AMIApplication user who is logged into the OS on a daily basis.
AMIAdminAdministrator on the Domain used for all installations.

Domain Controller – Add Users Screen.


Adding a Domain User

1. Click the Action menu and hover the mouse over New. Select User.

2. Set AMI as the user First name:, Full name:, and User logon name:.

3. Click Next to create a temporary password for the user.

4. Enter and confirm a temporary password.

Note:

A strong password must be seven or more characters in length. The password must also meet three of the four following requirements: at least one uppercase character, at least one lowercase character, at least one number, and one non-alphabetic character (!, $, #, %, etc.). A password cannot contain all or part of the user name.

5. Verify the checkbox beside User must change password at next logon is checked.

6. Click Next.

7. Review the New Object and click Finish if all information is correct.

Domain Controller – Add Users Configuration Screen.

Domain Controller – Add Users Login Screen.

Disabling a Guest User Account

1. Right-click the Guest account and select Disable Account.

2. Restart the server and login to the domain as the user: Domain\AMIAdmin


Adding Users to the Local Machine 


If the servers are not part of a domain, the users will need to be added to the local machine.

UserRole
AMIApplication user who is logged into the OS on a daily basis.
AMIAdminAdministrator on the Domain used for all installations.

Local Machine – Login Configuration Screen.

Joining a Domain Controller 



Important!

Before joining a domain, be sure to login to Windows as an Administrator. Verify the local area connection IP scheme is compatible with the domain. AMI recommends that you set a static IP for the joining computer.

Renaming the Administrator Account

1. Log into Windows as the Administrator user.

2. Click the Windows Start  icon and select Administrative Tools.

3. Double-click Computer Management.

4. Expand the domain computer by clicking the Expand  icon beside the server name.

5. Click the Users folder. A list of all users and groups are displayed.

6. Right-click the Administrator user and select Rename in the pop-up sub-menu.

7. Enter AMILocalAdmin as the new user name.

8. Right-click AMILocalAdmin and select Properties in the pop-up sub-menu.

9. Enter AMILocalAdmin as the Full name:.

10. Click OK to close the screen and save the changes.

Disabling the Guest User Account

1. Right-click the Guest user and select Properties in the pop-up sub-menu.

2. Check the Account is disabled checkbox.

3. Click OK to close the Guest Properties window and save the changes.

Local Machine – Password Configuration Screen.


Joining a Domain

1. Click the Windows Start  icon and select Control Panel.

2. Click the System and Security category.

3. Click System.

4. In the |Computer name, Domain and Workgroup| section, click Change Settings.

5. Click Change.

6. Select the radio button beside Domain: in the |Member of| sub-section.

7. Type in the name of the domain to join.

8. Click OK.

9. A Windows Security window is displayed that prompts for login credentials.

10. Enter the username AMIAdmin with the user password.

11. Press OK. Windows will prompt for a system restart. Restart the computer.

12. Login with the username <Domain>\AMIAdmin where <Domain> is the name of the domain.

Local Machine – Domain Name Configuration Screen.

Adding Server Roles and Features 



Important!

This section only applies to machines hosting OPUSClient and the Credit Card module. Do not install IIS on any other machine. Domain promotion or adding to a domain must be done prior to IIS installation.

1. Login as an Administrator (AMIAdmin).

2. Click the Server Manager icon on the task bar.

3. Click the Manage button in the upper-right corner of Server Manager.

4. Select Add Roles and Features from the drop-list.

5. Click Next on the Before You Begin screen.

6. Leave the default Role-based or feature-based installation radio button selected and click Next.

7. Select the server you want to install the roles/features to and click Next.

8. Skip the Role selection by clicking Next.

9. Check the .NET Framework 3.5 Features checkbox.

10. Expand the .NET Framework 3.5 Features option and check the HTTP Activation checkbox. A pop-up window alerts you that additional features are needed to install the HTTP Activation feature.

11. Click Add Features.

12. Check the Non-HTTP Activation checkbox.

13. Click Next to confirm the installed features.

14. Click Next to configure IIS.

15. From the Role services list, check the following boxes:

 Static Content

 Default Document

 Directory Browsing

 HTTP Errors

 ASP.NET 3.5

 ASP.NET 4.5

 Application Initialization

 ISAPI Filters

 ISAPI Extensions

 HTTP Logging

 Request Monitor

 Basic Authentication

 Windows Authentication

 Static Content Compression

 .NET Extensibility 3.5

 .NET Extensibility 4.5

 IIS Management Console

If prompted, select Add features when selecting any of the listed features.

16. Click Install. Wait for the feature installation to finish.

17. Click Close once the features have finished installing.

18. Restart the server to complete the installation.


Installing the SQL Server 


AMI Tip!

Before installing Windows Server 2019, you must first set up the Domain Controller Promotion and login as AMIAdmin. This does not need to be done on standalone machines.

Important!

Do NOT install IIS on the SQL Server. Installing IIS on the SQL Server violates rules of PCI compliance.

Configuring Windows Firewall

Please configure the Windows Firewall before installing Microsoft SQL Server 2019.

1. Click the Windows Start  icon and select Control Panel.

2. Click the System and Security category.

3. Click Windows Firewall. Each firewall network type is displayed.

4. Click Advanced Settings on the left side navigation menu. The Windows Firewall with Advanced Security window is displayed.

5. Select Inbound Rules from the left side navigation tree.

6. Click New Rule... from the Inbound Rules Actions menu. The New Inbound Rule Wizard is displayed.

7. Click the Port radio button and click Next to continue.

8. Select TCP as the protocol.

9. Select Specific local ports and enter port number 1433. Click Next.

10. Click Allow the connection from the possible Actions. Click Next.

11. Verify the rule applies to the Domain profile. The Private and Public profiles are optional.

12. Click Next to name the new rule.

13. Enter a name and description for the new rule.

14. Click Finish once all information is entered. The new rule is shown in the Inbound Rules screen.

15. Click New Rule once more to create a rule for UDP and port number 1434.

16. Click the Port radio button and press Next to continue.

17. Select UDP as the protocol.

18. Select Specific local ports and enter port number 1434. Click Next.

19. Click Allow the connection from the possible Actions. Click Next.

20. Verify the rule applies to the Domain profile. The Private and Public profiles are optional.

21. Click Next to name the new rule.

22. Enter a name and description of the inbound rule.

23. Click Finish once all information is entered. The new rule is shown in the Inbound Rules screen.

SQL Server – Windows Firewall Configuration Screen.

SQL Server – Inbound Rules Screen.

 SQL Server – TCP Configuration.

 SQL Server – TCP Confirmation.

SQL Server – UDP Configuration.


Installing Microsoft SQL Server 2019

Follow these steps to install Microsoft SQL Server 2019:

1. Insert the Microsoft SQL Server 2019 disc into the CD/DVD drive.

2. Begin the installation by double-clicking Setup.exe from the root of the install disc. The SQL Server Installation Center screen is displayed.

3. Click the Installation tab from the navigation menu and select New SQL Server standalone installation...

4. Click OK on the Setup Support Rules display to start the install pre-configuration.

5. Click the Enter the product key radio button and enter a valid product key. Click Next.

6. Check the box beside I accept the license terms. Click Next.

7. Leave the check-box checked for Include SQL Server product updates.

AMI Tip!

An internet connection is required to download the updates.

8. Click Next. The product update files will begin downloading.

9. Once the files have downloaded, click Next to continue to the Setup Support Rules page. The support rules verify the SQL installation is safe to run.

10. Please note any warnings displayed. Click Next.

11. Select the SQL Server Feature Installation radio button. Click Next.

12. Select the following features to be installed:

 Database Engine Services

 Client Tools Connectivity

 Client Tools Backwards Compatibility

 Management Tools – Basic

 Management Tools – Complete

13. Click Next to continue. The Installation Rules page appears.

14. Click Next to continue to the Instance Configuration screen.

15. Leave the selected radio button as Default instance. Click Next.

16. Verify the server meets the disk space requirements. Click Next.

17. Click <<Browse...>> below the Account Name drop-list for the SQL Server Agent.

18. Enter the account used by the SQL instance. AMI recommends that you use the Network Service unless instructed otherwise by the facility Network Administrator. Click Check Names.

19. The user is auto-filled in the field. Click OK.

20. Enter the password for the user in the appropriate Password field if the user is on a domain.

21. Click the Startup Type drop-list for the SQL Server Agent and select Automatic.

22. Repeat Steps 17 through 21 for the SQL Server Database Engine service.

23. Click the Startup Type drop-list for the SQL Server Browser and select Disabled.

24. Click Next if the Server Configuration screen looks similar to the image shown at right.

25. Select Mixed Mode authentication and enter a password for the sa user in the Enter password and Confirm password fields. Record the password in a safe place for future use.

26. After the passwords have been entered, click the Add… button.

27. Type in AMIAdmin in the Enter the object names field. Click Check Names.

28. The AMIAdmin user is auto-completed in the field. Click OK.

29. Click Next to continue to the Error Reporting screen.

30. Verify the Send Windows and SQL Server Error Reports… checkbox is unchecked. Click Next.

31. Note any warnings displayed on the Installation Configuration Rules screen. Click Next.

32. Review the install summary and click Install to begin the SQL Server software installation.

33. Click Close on the Complete window when the installation is successful.

AMI Tip!

This SQL software installation process may take up to 60 minutes, depending on server configuration.

Enabling Named Pipes and TCP/IP

1. Click the Windows Start  icon and press the Down Arrow  icon to expand All Programs.

2. Click SQL Server Configuration Manager.

3. Click the Expand  icon beside SQL Server Network Configuration and click Protocols for MSSQLSERVER.

4. Right-click protocol Named Pipes/TCP/IP and click Enable.

5. A pop-up information box alerts you that the changes will not take effect until the service is stopped and restarted. Click OK.

6. Close the window and restart the SQL Server.

SQL Server – Installation Option.

SQL Server – Product Updates Pending.

SQL Server – Product Updates Configuration.

SQL Server – Adding AMIAdmin User.

SQL Server – Authenticating AMIAdmin User.

SQL Server – Success Confirmation.

Setting Domain Security Rights 


Follow these steps to set the Domain Security Rights:

1. Login as AMIAdmin.

2. Click the Windows Start  icon and select Administrative Tools.

3. Double-click Group Policy Management.

4. Click the Expand  icon to expand Forest: > Domains > <server name> > Group Policy Objects so the Group Policy Management navigation tree looks similar to the image at right.

5. Right-click Default Domain Controllers Policy and click Edit. The Group Policy Management Editor screen is displayed.

6. Click the Expand  icon to expand Computer Configuration > Policies > Windows Settings > Security Settings > Account Policies. Select Password Policy.

7. Right-click Enforce password history in the main Group Policy Mgmt Editor window and select Properties.

8. Select the checkbox beside Define this policy setting and set the passwords remembered field to 4. Click OK to save the change.

9. Right-click Maximum password age and select Properties.

10. Select the checkbox beside Define this policy setting and set the age to 42 days. Click OK to save the change.

11. Windows will prompt you to set a Minimum password age. Press OK to save the default value of 30 days.

12. Right-click Minimum password length and select Properties.

13. Select the checkbox beside Define this policy setting and set the minimum characters to 7. Click OK to save the change.

14. Right-click Password must meet complexity requirements and select Properties.

15. Select the checkbox beside Define this policy setting and click the Enabled radio button. Click OK to save the change.

Domain Security – Group Policy Management.

Domain Security – Computer Configuration.

Domain Security – Password Configuration.

Setting Local Security Policy 


Follow these steps to set the Local Security Policy:

1. Login as AMIAdmin.

2. Click the Windows Start  icon and select Administrative Tools.

3. Double-click Local Security Policy.

4. Expand the Account Policies folder.

5. Select Password Policy.

6. Right-click Enforce password history and select Properties.

7. Set Passwords remembered to 4. Click OK to save the change.

8. Right-click Maximum password age and select Properties.

9. Set the Maximum password age to 90 days. Click OK to save the change.

10. Right-click Minimum password length and select Properties.

11. Set the Minimum password length to 7 characters. Click OK to save the change.

Local Security – Policy Management.

iParc Pro+ PARCS Software Installation 


Follow these steps to install the iParc Pro+ PARCS software:

1. Insert the facility’s iParc Pro+ PARCS software installation CD into the Application Server and launch the splash screen (if it does not open automatically). Select 1. Install OPUSite from the list of installations.

Important!

The OPUSite installation creates the McGann database in SQL. Failing to run the OPUSite installer will result in a failed installation of the iParc Pro+ PARCS software.

2. Enter the SQL connection information. 

3. Create a password for the AmiSqlAuth login. Record the password in a safe place for future use.

4. Verify the Install/Upgrade Database checkbox is checked and click Next.

5. Continue the OPUSite software installation. The RS485 Adapter installation software launches automatically.

6. Complete the RS485 Adapter installation.

7. Select 2. Install iParcProfessional.

8. Continue the iParc Pro+ PARCS software installation.

Note:

The iParc Pro+ PARCS software installation installs the Pro+ applications and the AMI Framework.

9. Enter the SQL connection information when prompted. Use the AMISqlAuth login password created in Step 3. Click Next to launch the installer.

10. The OPUSClient software installation will begin after the iParc Pro+ PARCS software installation has completed.

Note:

The OPUSClient software installation is responsible for installing the Pro+ WebAPI interface.

11. Enter the SQL connection information and AMISQL user credentials when prompted. Continue the OPUSClient software installation until complete.

12. Click 3. Install OPUSCharge.

13. Enter the SQL connection information. Continue the OPUSCharge software installation until complete.

14. If an AMG-6800 will be used at the facility, click 4. Install AMG-6800 Adapter and continue the installation until complete.

15. If the facility is using Event Services, click 5. Install Event Server and continue the installation until complete.

16. Click Exit and select OK to reboot the server.

Pro+ OPUSite SQL Server Login Screen.

Pro+ SQL Server Connections and Login Screen.

Certificate Creation 


Follow these steps to create certificates for the Pro+ Server and all connected OPUS devices:

Important!

Certificates MUST be created for the Pro+ Server and all connected OPUS devices. Each OPUS device at a iParc Pro+ PARCS site must have certificates created for the IO100 Board. Failing to create certificates for the OPUS devices will result in the device failing to register in the OPUSCharge software.

Note:

The AMICA Certificate Creator Tool is required for this section. Refer to the section Creating Self Signed Certificates with the AMICA Certificate Creator Tool in the Certificates document in the Amano Knowledge Portal (AKP) to download the utility and for further information.

1. Run the SSLCreationTool.bat file as the Administrator.

2. Press 0 and Enter to install the prerequisites.

Important!

During the Open SSL installation, select the /bin radio button when prompted.

3. Press 1 and Enter to create the Certificate Authority. Follow the on-screen prompts.

Important!

Passwords are important. The CA Certificate is the most important certificate. If either CA password is lost, no other certificates can be created. As a result, an OPUS device CANNOT be added to the site and existing OPUS devices CANNOT change their IP addressDo NOT lose the CA Certificate passwords. Record the passwords in a safe place for future use.

4. Press 2 and Enter to create the Pro+ PC Certificate. Follow the on-screen prompts.

5. Press 3 and Enter to create an IO100 Certificate. This step must be run for each OPUS device. The IP address of the IO100 Controller Board must be known in order to create the correct certificates. Follow the on-screen prompts.

6. Press 4 and Enter to create a Fee Computer Certificate, if any OPUS-5700 POS Terminals exist at the facility. Follow the on-screen prompts.

7. Press 5 and Enter to add the Certificate Authority to the Root Certificate store. Follow the on-screen prompts.

8. Press 6 and Enter to bind the Pro+ PC Certificate to the HTTPS protocol. Follow the on-screen prompts.

9. Once all certificates have been created, press 7 and Enter to exit the SSL Creation Tool.

Note:

Sometimes the Pro+ PC Certificate fails to bind the site to the HTTPS protocol. Verify that the certificate was bound correctly using IIS Manager. Refer to the Troubleshooting Certificate Bindings section below.


Troubleshooting Certificate Bindings

Please follow the instructions below if the Pro+ PC Certificate failed to bind to the HTTPS protocol and/or to verify the certificate is bound:

1. Click the Windows Start  icon and type IIS Manager. Select Internet Information Services Manager from the list of programs.

2. Click the  icon beside the server name to expand the server connection.

3. Click the  beside Sites.

4. Select Default Web Site.

5. Click Bindings… in the Actions menu on the right side of the window.

6. If HTTPS is displayed in the Bindings window, the certificate was successfully bound and no further action in this section is necessary. If HTTPS is NOT displayed, please perform the remaining steps.

7. Select Add to add a new binding.

8. For Type select HTTPS and for SSL Certificate select <compname> Server (where <compname> is the name of the iParc Pro+ PARCS computer).

9. Click OK. The certificate is now bound to HTTPS.

Pro+ IIS Manager Site Bindings Screen.

Software Activation 


Pro+ Activation

Follow these steps to activate the iParc Pro+ PARCS software:

1. Open Internet Explorer and navigate to: https://<compname>/opusclient, where <compname> is the name of the iParc Pro+ PARCS server.

2. Login with as the user Administrator and password Secret.

3. You will be prompted to create a new password for the Administrator account. Save the new password when entered. Record the new password in a safe place for future use. On initial login the About page is displayed by default.

4. Click Activate and enter the activation information provided for the facility.

5. Click Complete Activation when finished. An Activation Successful message box is displayed if the activation succeeds.

6. The About page will display the valid license and indicate that the software is activated.

Pro+ About/Activate Screen.

Pro+ Online Activation Screen.

Pro+ Activation Confirmation Screen.

OPUSCharge Activation

Follow these steps to activate the OPUSCharge UI software:

1. Open Internet Explorer (if it is not already open) and navigate to: https://<compname>/OPUSCharge, where <compname> is the name of the iParc Pro+ PARCS server.

2. Create an administrative user for OPUSCharge by entering the desired username, an existing email, and a password for the Administrator. Record the new password in a safe place for future use.

Caution!

The Administrator email is used for password resets. If the Administrator password is lost, there is no way to get the password back without major troubleshooting. Refer to OPUSCharge Distributor’s Manual for further details.

3. Open the About tab and click Activate.

4. Enter the OPUSCharge activation information provided by the facility.

5. Click Complete Activation once the activation information is entered. An Activation Successful message box is displayed if the activation information was correct.

6. Click General in the main menu bar and type the desired WebAPI password in the API Password field.

Important!

The WebAPI password is NOT the same as the OPUSCharge Administrator password. Record the new password in a safe place for future use.

7. Click Save.

All basic iParc Pro+ PARCS software is now activated.

Pro+/OPUSCharge About Screen.

Pro+/OPUSCharge Online Activation Screen.

Pro+/OPUSCharge General Settings Screen.

Software Configuration 


Pro+ Configuration

Follow these steps to configure the iParc Pro+ PARCS software:

1. Open Internet Explorer and browse to: https://<compname>/opusclient, where <compname> is the name of the iParc Pro+ PARCS server.

2. Login using the username Administrator and the password created during the iParc Pro+ PARCS software activation in the previous section.

3. Navigate to Setup > WebAPI.

4. Enter the WebAPI password created during the OPUSCharge software activation in the OPUSCharge Password field.

5. Navigate to Setup > Professional > Facilities.

6. Click Facility Groups.

7. Create a new group by clicking the Add  icon. Name the new group as directed by the facility. Click Save when complete. The Facility Setup screen is displayed.

8. Click Edit Facility next to the default facility. Enter or select the following information according to facility needs.

  • Name – the name of the facility.
  • Facility Group – the group to which the facility is assigned. This should be the facility group created in Step 7.
  • Date Rates Added – the day of the month on which Rates are added (optional).
  • Date Late Fees Added – the day of the month on which Late Fees are added (optional).
  • Max Contracts – the maximum number of contract accounts the facility can contain (optional).

9. Click the Add  icon to add one or more |Facility System Code| to the facility. The system codes must match those encoded on any contract cards that will be used at the facility.

10. Click Save when finished.

11. Click Register Now next to the newly updated facility. When the registration is successful the facility will display as Registered.

Pro+/OPUSClient WebAPI Setup Screen.

Pro+/OPUSClient Facility Setup Screen.

Pro+/OPUSClient Edit Facility Screen.

Pro+/OPUSClient Facility Setup Screen (Registered).

OPUSCharge Configuration

Follow these steps to configure the OPUSCharge UI software:

1. Open Internet Explorer and browse to: https://<compname>/opusclient, where <compname> is the name of the iParc Pro+ PARCS server.

2. Login using the username and password created during the OPUSCharge activation in the previous section.

3. Navigate to Setup > Gateway.

4. Set the Processor Type, Default Merchant ID and any other settings required per the information provided by the facility's payment processor.

5. Click Save when finished.

6. Navigate to Setup > Clients.

7. Click Edit next to the management client. Set the Merchant ID for the management client. This is usually the same Merchant ID as entered in Step 4. Leave the GUID as default.

8. Click Update when finished.

Pro+/OPUSCharge Gateway Settings Screen.

Pro+/OPUSCharge Client Settings Screen.

Pro+/OPUSCharge Management Client Settings Screen.


Device Configuration

Follow these steps to configure iParc Pro+ PARCS system revenue devices:

Note:

Before configuring devices in the iParc Pro+ PARCS software, the device must be configured directly per its type. Consult the installation manuals for the OPUS devices used at the facility for configuration guides.

1. Open Internet Explorer and browse to: https://<compname>/opusclient, where <compname> is the name of the iParc Pro+ PARCS server.

2. Login using the username Administrator and the corresponding password created during the iParc Pro+ PARCS software activation in the previous section.

3. Navigate to Setup > Device Configuration.

4. Click Access Devices.

5. Click Edit next to the OPUS device you are configuring. Set the following information for each device per facility guidelines. Click Save when finished.

  • Device Name/Description
  • Lot Number
  • Direction
  • Nesting and Anti-passback settings
  • Any additional settings required for the device

6. Repeat Step 5 for each Card Access device.

7. Navigate to Setup > Device Configuration.

8. Click Revenue Devices.

9. Click Edit next to the OPUS device being configuring. Set the following information for each device per facility guidelines. Click Save when finished.

  • Device Name/Description
  • Lane Number
  • Lot Number
  • Credit Card In/Out Rate (optional)
  • Digital Archive settings (optional)
  • Any additional settings required for the device

10. Repeat Step 9 for each Revenue Device.

Pro+ Access Devices Configuration Screen.

Pro+ Access Devices Settings Screen.

Pro+ Revenue Devices Configuration Screen.

Pro+ Revenue Devices Settings Screen.

Optional Configuration


The following features are configured using the iParc Pro+ PARCS software applications. Note: this functionality may be moved to the iParc Pro+ PARCS system at a later date.

Barcode Overages

Before configuring the barcode overages, create a rate for the OPUS devices using the Rate Setup Tool.

1. Open Internet Explorer on the Application Server.

2. Navigate to Program Data > AMI > OPUSite > Credential.

3. Create a new folder called Rate.

4. Copy the rate .xml file created using the Rate Tool application into the Rate folder.

5. Open the Revenue Management application on the Application Server.

6. Navigate to Utilities > Setup > Overages.

7. Select the Overage Rates from the drop-lists.

Pro+ OPUSClient – Barcode Overages Rate Folder.

Reader Messages

1. Open the Card Access module on the Application Server.

2. Navigate to Utilities > Messages.

3. Configure the Reader Messages for the desired scenarios.

Note:

OPUS devices use the bottom two lines of the |Five Line Display| sub-section for Reader Messages.

Pro+ OPUSClient – Reader Messages.

Notification Configuration


1. Open Internet Explorer and browse to: https://<compname>/opusclient, where <compname> is the name of the iParc Pro+ PARCS server.

2. Enter the username and password created in the iParc Pro+ PARCS software activation section.

3. Click the SMTP Settings tab.

4. Enter the SMTP information and click Save.

5. Navigate to the Notification home page and click Add a Group.

6. Once a group is added, click Add a Recipient to add to the group. Repeat this step for multiple recipients.

7. Click the Alerts button to configure which alerts are sent to the group recipient(s).


Optional Software 


The sections below contain procedures for configuring software that is not included in the standard iParc Pro+ PARCS software suite. However, these software modules are commonly used and are included here for completeness.

Merchant Connect MULTI

Application Installation and Configuration

The Merchant Connect MULTI® (MCM) files and Terminal IDs are provided by Amano McGann, Inc. Take the entire MCM folder to the facility server to install the software.

1. Extract the MCM folder if compressed.

2. Run the setup.msi file to install the MULTI application.

3. Once MULTI is installed, run the Multi.exe utility.

4. Click Configuration and select Add New File/Terminal.

5. Click File and Open.

6. Browse to the .DAT files that were included in the MCM folder.

7. Add the .DAT file.

8. Click the File tab and select Save and Exit. The Terminal ID is displayed in the MULTI application.

9. Repeat Steps 5 - 8 for any remaining terminals.

Service Installation and Configuration

1. Close the MULTI application.

2. Click the Windows Start  icon and type CMD. Select Command Prompt from the list of available programs.

3. Enter the following command: c:\merchantconnectmulti\multi_sv.exe –i.

4. Close CMD once the command has completed.

5. Click the Windows Start  icon and type Services. Select Services from the list of available programs.

6. Find the CDCA Multi Client. Right-click the service and select Start.

eParcSuite

Installation and Activation

1. Launch the eParcSuite Installer.

2. After the installation is complete, open Internet Explorer and navigate to: https://<compname>/olv, where <compname> is the name of the computer hosting eParcSuite.

3. Login as user Administrator and password Secret1.

4. Activate the eParcSuite products purchased by the facility.

Configuration

1. Login to eParcSuite.

2. Hover the mouse over the Setup tab and select My Profile.

3. Select the printer type from the drop-list. The printer type determines how the QR Codes are formatted/displayed when printed.

AMI Tip!

Set up multiple eParcSuite users if the facility has more than one printer type.

4. Click the Change Password tab and change the Administrator password. Record the new password in a safe place for future use.

5. Set up an eParcGroup.

Note:

A Card Access module credit card Access Group is required for an eParcGroup used with the eFlexPass feature (to accommodate patrons whose parking pass exceeds the stay limit).

6. Set up an eParc User.

7. Set up a Validation.

8. Set up the SMTP Account settings.

9. See the eParcSuite Online Validations Solution (OLV) Features for more information.